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Terms and Conditions

Welcome to The Derma Emporio! By accessing our website, you agree to comply with and be bound by the following terms and conditions of use. Please read these terms carefully before using our services.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information.

Refunds/Cancellations

Refund Policy Update:

We value your satisfaction with every purchase at The Derma Emporio. To ensure fairness and transparency, we have updated our refund policy effective immediately.

Refunds will be provided for products returned within 7 days of purchase, subject to the following conditions:

  1. The item must be unused and in its original condition.
  2. It must be returned in the original packaging.
  3. If the product packaging has been opened, refunds will not be issued.
  4. In the event that a product was changed mistakenly by our team, we will gladly replace the product for you.

Once we receive your returned item, we will inspect it and notify you of the status of your refund or replacement. Approved refunds will be initiated to your original method of payment. Please allow [5-7 working days] for the credit to reflect, depending on your card issuer's policies.

    Pricing

    All prices displayed on our website are in Rupee and are subject to change without notice. The Derma Emporio reserves the right to modify or discontinue products or services without prior notice.

    Shipping Policy

    • Minimum Timeline: Orders are typically processed and shipped within 7 days from the date of purchase.
    • Maximum Timeline: Please allow up to 15 days for delivery, depending on your location.

    For further inquiries regarding our policies, please contact us at thedermaemporio@gmail.com.

    Thank you for choosing The Derma Emporio!